Support
Service Agreement
1. Definitions
1.1 “User” or “You” means any natural person, legal person or other organization accessing to or using the Services under the Agreement.
1.2 “Access” or “Accessing” means any behavior including but not limited to download, install, apply, visit and any other means of making use of the Services.
1.3 “Use” or “Using” means any time a User, directly or indirectly, does or attempts to access, interact with, display, view, print or copy from the Services, transmit, receive information or exchange data or communicate with the Service, or in any way utilizes, benefits, takes advantage of or interacts with any function, product, or feature of the Services.
1.4 “Account” means one or more of account(s) held in the name of the User with TFS for the purposes of accessing to or using the Services.
2. Register for an Account
2.1 You may open an Account on TFS’ app, client software or website in order to use certain areas and features of our Services. When registering for an Account, you agree to provide your valid personal mobile phone number, type in the instant valid verification code for authentication and create a unique password, then you can have an Account. Once you TFS-Service Agreement.v1.4 2 have registered an Account, it shall be deemed as that you have agreed to authorize TFS to send to your mobile phone number a variety of text messages including but not limited to the account security prompt message, mobile phone log-in verification code, password modification prompt message, and you further agree to (a) ensure the information provided is accurate, truthful, current and complete; (b) maintain and promptly update your Account information upon any changes; (c) maintain the security of your Account by protecting your password and restricting access to your Account; (d) use the Account and password by yourself rather than transfer or lent to any other person in any way and promptly notify TFS if you discover or otherwise suspect any security breaches related to the Services; and (e) take responsibility for all activities that occur under your Account and accept all risks of any access and assume all the relevant consequences and liabilities incurred from your failure to comply with the above-mentioned terms, and TFS shall assume no responsibilities.
3. User Conduct and Management
3.1 User Conduct Permission.
3.2 User Conduct Restriction. To use the Services, you agree to abide by the terms with respect to User Conduct Restriction and undertake as below to TFS:
(e) not to publish, transmit or disseminate any User Content that, (i) is unlawful, TFS-Service Agreement.v1.4 4 libelous, defamatory, harassing, threatening, invasive of privacy or publicity rights, or that would otherwise create liability or violate any applicable laws and regulations; (ii) contains nudity, sexually explicit content or is otherwise obscene, pornographic, indecent, lewd, suggestive or sexually exploitative of minors; (iii) may disparage any ethnic, racial or religious group by stereotypical depiction or is otherwise abusive or inflammatory; (iv) contains offensive language or images or is otherwise objectionable; (v) incites violence or characterizes violence as acceptable, glamorous or desirable; (vi) contains unsolicited promotions, political campaigning, advertising or solicitations, without our prior written consent; (vii) contains private or personal information about another person, unless such person has agreed to the disclosure of this information; (viii)contains viruses, corrupted data or other harmful, disruptive or destructive file viruses, cancel bots, Trojan horses, harmful code, flood pings, denial-of-service attacks, packet or IP spoofing, forged routing or electronic mail address information or similar methods or technology; (ix) may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party; (x) would constitute, encourage or provide instructions for a criminal offense or violate the rights of any third party; or (xi) carry out, abet or assist any other person to conduct the above or other behaviors that is prohibited by law.
3.3 User Content License. You own all of the User Content that you post to our Services. If you post User Content to our Services, you hereby grant us a perpetual, worldwide, irrevocable, non-exclusive, royalty-free and fully sublicensable license to use, reproduce, display, perform, adapt, modify, create derivative works from, distribute, have distributed and promote such User Content in any form, in all platforms now known or hereinafter created to administer, operate, develop and otherwise provide TFS’ Services. You represent and warrant that (i) you own and control all of the rights to the User Content that you post or you otherwise have the right to post such User Content to the Services; (ii) the User Content is accurate, non-confidential, not misleading or harmful in any manner; and (iii) the use and posting of the User Content you provide does not violate the terms of the Agreement, the applicable laws or rules and will not violate any rights of or cause injury to any person or entity. If the User Content contains personal data about you, our Privacy Policy will apply, and we encourage you to review our Privacy Policy for information about how we will use and share such data upon your consent.
4. Third Party Service
5. User Privacy Protection
6. Intellectual Property
6.1 Unless explicitly specified herein, the software, logos, trademarks, Services structures and designs, pictures, videos, information, market data, files and other related materials presented or used on the Services or provided by TFS shall be the proprietary property of TFS or TFS’ licensors. No rights to such Services or portions thereof, regardless of the form it appears, are conveyed by the Services or by the accessing thereof by any User, shall constitute an assignment of right.
6.2 Subject to your compliance with these terms of the Agreement, you are granted a limited, non-exclusive, non-sublicensable, non-assignable, non-transferable, and revocable license to your personally access to and use of the Services, including but not limited to download or install TFS’ App on your mobile phone, install the client software on personal computer or view the market data, all of which shall be for non-commercial use. Without prior written approval of TFS and relevant right holders, such license does not include: (i) any resale or commercial use of the Services; (ii) modifying, archiving, copying, reproducing, distributing, publishing, transmitting, translating or otherwise making any derivative uses of the Services or any portion thereof, unless expressly permitted under applicable law or this Agreement; (iii) reverse compiling the Service or extracting the essential parts of the Service for other application; (iv) use of any data mining, robots or similar data gathering or extraction methods to intended to extract data or information from the Services; (v) make use of the aforesaid information and content to charge any improper fees from any other person; or (vi) any use of the Services other than for their intended purposes. Any unauthorized use of the Services is strictly prohibited and TFS will terminate the license granted herein. Such unauthorized use may also violate the applicable laws, including without limitation copyright and trademark TFS-Service Agreement.v1.4 6 laws. You shall be solely responsible for any unauthorized use of the Services and assume all the liabilities thus incurred.
7. Risk Disclosure
7.1 The content and information provided by TFS is analyzed and interpreted based on publicly available information collected from public sources or is posted or provided by other Users, partners or other third parties. TFS will endeavor to ensure the accuracy and reliability of the content and information provided, however, TFS cannot and does not guarantee its absolute accuracy and reliability and shall not be liable for any loss or damage (whether tort or contractual or otherwise) arising out of any inaccuracies or omissions. You acknowledge and agree that you have to cautiously judge the accuracy of such content and information, which shall only be used for reference.
7.2 Where you access or use any service platform or pages to obtain relevant services or carry out relevant operation with reference to the content or information provided by TFS, you shall assume all the risks and losses by yourself, and TFS shall not bear any liabilities of breach, infringement or any other civil responsibilities for the risks or losses that may be incurred from your conducts.
7.3 Under no circumstances should you trust any information about borrowing money, asking for a password or other property. You should be independent, sober and objective about the aforementioned information and be cautious about fraud.
8. TRADEMARK DISCLAIMER
THE SERVICES IS PROVIDED ON AN “AS IS”, “AS AVAILABLE” BASIS. TFS EXPRESSLY DISCLAIMS ANY AND ALL LIABILITIES OF THE SERVICES AND MAKES NO WARRANTY OR REPRESENTATION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AS TO THE ACCURACY, ADEQUACY, COMPLETENESS, TIMELINESS, AVALIBILITY, OR NON-INFRINGEMENT OF ANY INFORMATION, CONTENTS, MATERIALS, PRODUCTS OR ANY OTHER SERVICES WHETHER THROUGH TFS’ SERVICES OR IN RESPECT OF ANY OTHER THIRD-PARTY SITE LINKED TO TFS’ SERVICES. WITHOUT THE GENERALITY OF FOREGOING, TFS DOES NOT REPRESENT OR WARRANT THAT THE SERVICES PROVIDED WILL MEET YOUR REQUIREMENTS, THAT ACCESS WILL BE UNINTERRUPTED, THAT THERE WILL BE NO DELAYS, FAILURES, ERRORS OR OMISSIONS OR LOSS OF TRANSMITTED INFORMATION, THAT NO VIRUSES OR OTHER CONTAMINATING OR DESTRUCTIVE PROPERTIES WILL BE TRANSMITTED OR THAT NO DAMAGE WILL OCCUR TO YOUR COMPUTER SYSTEM. YOU HAVE SOLE RESPONSIBILITY FOR ADEQUATE PROTECTION AND BACK UP OF DATA AND/OR EQUIPMENT TFS-Service Agreement.v1.4 7 AND FOR UNDERTAKING REASONABLE AND APPROPRIATE PRECAUTIONS TO SCAN FOR COMPUTER VIRUSES OR OTHER DESTRUCTIVE PROPERTIES.
9. LIMITATION OF LIABILITY
IN NO EVENT SHALL TFS BE LIABLE FOR ANY DAMAGES, LOSSES OR LIABILITIES INCLUDING WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL DAMAGES, LOSSES OR LIABILITIES, INCLUDING, BUT NOT LIMITED TO, LOSS OF USE, LOSS OF PROFITS OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES OR YOUR RELIANCE ON OR USE OR INABILITY TO USE THE INFORMATION, MATERIALS, PRODUCTS THROUGH THE SERVICES PROVIDED BY TFS, OR IN CONNECTION WITH ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE, EVEN IF YOU ADVISE US OF THE POSSIBILITY OF SUCH DAMAGES, LOSSES OR EXPENSES.
10. Applicable Laws and Jurisdiction
10.1 The execution, effectiveness, performance, termination, and dispute settlement of the Agreement shall be governed by the laws of Singapore
10.2 Any dispute arising in the execution, effectiveness, performance, and termination of the Agreement, TFS expects to settle through friendly consultation with you; in case that the consultation fails, or the consultation result is not satisfactory to you, either you or TFS shall have the right to file a lawsuit to the courts of Singapore.
11. Termination
11.1 The Agreement shall be terminated in the event that:
11.2 In case of termination of the Agreement, regardless of the reasons, your qualification of User shall become invalid upon the date of such termination and your right to use this Service immediately ceases. You acknowledge and agree that you shall immediately deactivate or uninstall the App and all related information and files on your device and/or bar any further access to such files or this Service, and TFS shall not be liable to you or any third party for any claims or damages arising out of any termination or in connection with such termination.
12. Miscellaneous
12.1 Assignment. You may not assign any of your rights or obligations under this Agreement without prior written consent from TFS. TFS may assign any or all of its rights under this Agreement, in whole or in part, without obtaining your consent or approval.
12.2 Waiver. Our failure or delay in exercising any right, power or privilege under this Agreement shall not be construed as a waiver thereof.
12.3 Severability. If any term of this Agreement is deemed unlawful, void, or unenforceable for any reason, such term shall not affect the validity or enforceability of any other terms of this Agreement, all of which shall remain in full force and effect.
12.4 Survival. Clauses 6 (Intellectual Property), 8 (Disclaimer), 9 (Limitation of Liability), 10 (Applicable Laws and Jurisdiction) and 11 (Termination) will survive any termination of this Agreement or use of Services.